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隐私政策

With respect to your personal information, Sotetsu Hotel Management Co., Ltd. (hereinafter referred to as the "Company") strongly recognizes the importance thereof and complies with laws and regulations, etc. concerning the protection of personal information, and also strives for proper handling and management of personal information as follows in accordance with the "Sotetsu Group Policy for Protection of Personal Information" as well as the "Basic Rules for Information Management" established by the Company.

1. Regarding the Collection of Personal Information
The Company collects your personal information to the extent necessary for the fulfillment of the stated purpose of use. The Company will never collect any personal information through deception or other wrongful means.

2.Regarding the Purpose of Use of Personal Information
Except for cases otherwise set forth in laws and regulations or for purposes separately presented by the Company, the Company will never use your personal information for purposes other than those described below:
- Operations concerning accommodation for you;
- Confirmation of contents of, response to and/or notice concerning inquiries from you;
- Confirmation of contents of, response to and/or notice concerning a confirmation or other comment from you;
- Management of your usage history;
- Administration of a membership organization;
- Delivery of invitation letters, materials, complimentary tickets, etc.;
- Transmission of e-mail and delivery of direct mail;
- Use as statistical information to the extent no specific individual can be identified; and/or
- Other use relating to overall provision of services of the Company.

3.Regarding Provision of Personal Information to Third Parties
The Company will never provide your personal information to any third party without obtaining your prior consent, except for in any of the following cases:
- Where the handling of such personal information is partly or in whole outsourced to the extent necessary for fulfillment of the purpose of use thereof;
- Where personal information is provided as a result of succession of business due to a merger or other cause; and/or
- In cases of the joint use of personal information and if the category of data, scope of user, purpose of use, and name of responsible party for the management of such data are notified to you in advance or are put in a readily accessible condition for you.

4.Regarding Management of Personal Information
The Company assigns an information management officer and a person in charge of information management, strives to maintain correct and up-to-date content with respect to personal information to the extent necessary for fulfillment of the purpose of use of such information, and also takes necessary and appropriate measures for the security management of personal information such as the prevention of leakage, loss or damage of personal information. In addition, the Company promptly disposes of any personal information that becomes unnecessary.

5.Regarding Disclosure, etc. of Personal Information
Except for cases otherwise set forth by law, if the Company receives a request from you for any of the following, the Company will promptly respond thereto in accordance with the rules of the Company after confirming your identity:
- Notification of the purpose of use of personal information;
- Disclosure of personal information;
- Correction, addition and/or deletion of content of personal information (* In the case of a request based on a reason that deems the content of personal information not to be true);
- Discontinuance of use or deletion of personal information (* In the case of a request based on the reason that personal information is handled or has been collected in violation of the terms of a law);
- Discontinuance of provision of personal information to a third party (* In the case of a request based on the reason that personal information is provided to a third party in violation of the terms of a law);

6.Regarding Amendments to the Privacy Policy
The Company may amend the content of this Privacy Policy. In such cases, the Company promptly publishes current content on its web site. The amended content becomes effective at the time in which the Company publishes such on the web site.

7.Reference Concerning Protection of Personal Information
Sotetsu Hotel Management Co., Ltd. Administration Department
Address:2-9-14 Kitasaiwai, Nishi-ku, Yokohama, Kanagawa 220-0004 Japan
Telephone:(+81) 45-319-2566
Time:From 9:30 to 17:30 (except Saturdays, Sundays, national holidays, the year-end and new year holidays)

Cookie

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我们如何使用cookie?


我们致力于打造功能先进、界面友好的网站,满足用户的需求和期待。因此,本网站使用以下种类的cookie:


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cookie的有效期是多久?


根据cookie类型不同,cookie的有效期也不同。我们设置的最长有效期为距离用户上次访问我们网站5年。您可以随时从浏览器上清空所有cookie。


我们会使用第三方cookie吗?


分析跟踪技术包括:cookie、信标、标签和脚本。Booking.com可能根据隐私和cookie政策出于自身原因放置cookie。京都八条口相铁弗雷萨经济型酒店收集的跟踪信息用于自动化营销、客户关系管理、商务智能系统。这些技术用于分析趋势、管理网站、跟踪用户使用行为以及收集所有用户群的统计信息。我们可能根据这些公司使用技术的情况收到个别或综合报告。我们合作的供应商提供可靠的服务和数据管理标准。


如何管理cookie偏好?


您可以在浏览器(如,IE、Safari、火狐或Chrome)设置中接受或拒绝某类cookie。不同浏览器的设置项位置不同,请在浏览器的“帮助”版块查看如何前往设置。


安全

我们采取了哪些措施保护个人信息安全?


我们使用适当的商业系统及程序来保护用户提交的所有个人信息。在访问和使用服务器上的个人信息时,我们同样会应用安全程序以及各种技术和物理限制。只有经过授权的人员才能在工作中接触到个人信息。


信息访问


如何管理您提供给我们的个人信息?


您可以随时浏览我们储存的个人信息,如需个人信息总览,请发送电子邮件至suitehelp@booking.com。请您在邮件标题注明“申请查看个人信息”,以加快处理时间。
请您及时更新个人信息确保准确性。如果我们提供的个人信息不准确、已过期或与收集目的不相关,我们将在您的要求下更新或删除相关信息。您可以发送邮件至fresa_hachijo@sotetsu-group.jp,我们将于30天内回复。与此同时,我们可能出于法律或行政目的,如记录储存或检测诈骗行为,保留部分信息。


联系我们


京都八条口相铁弗雷萨经济型酒店负责对网站和cookie收集的个人信息进行处理(京都八条口相铁弗雷萨经济型酒店地址:601-8003 京都府, 京都, Minami-ku Higashikujo Nishisannocho 11, 日本)。如果您对隐私、个人信息、cookie以及我们如何处理个人信息有任何建议、请求或留言,请发送邮件至suitehelp@booking.com


Booking.com:我们已与位于荷兰阿姆斯特丹(地址:Herengracht 597, 1017 CE Amsterdam, The Netherlands )的Booking.com B.V.(www.booking.com)(以下简称Booking.com)合作,为您提供线上预订服务。我们提供了该网站的内容,您直接与我们预订,您的订单将由Booking.com处理。因此您在该网站上输入的信息将分享给Booking.com,这可能包括个人信息,比如您的姓名、联系方式、支付详情、同行客人姓名及您预订时指定的任何偏好。Booking.com将向您发送一封订单确认邮件,提供关于住宿及其所在地区的信息。Booking.com还设有全天候24小时国际客户服务,由其各地办公室提供20多种语言的客户服务。在您遇到问题或困难时,Booking.com全球客服中心的员工可访问您的信息,以便及时为您提供帮助。


通过Booking.com交流


Booking.com将为您在Booking.com的订单提供多种与我们联系交流的方式。如果您对订单有任何疑问,可以通过“我的预订”页面、Booking.com app及Booking.com提供的其他可用渠道与Booking.com联系。出于安全、防诈骗、遵从法律及法规、调查潜在不当行为、产品开发及改进、调研、消费者参与(如向您提供我们觉得您可能会感兴趣的信息)、消费者或技术支持的目的,Booking.com可能获取此类交流内容并进行自动审核、扫描及分析。我们保留拦截或审核所有我们认为可能包含恶意内容、垃圾邮件或其他会对您、住宿合作伙伴或Booking.com等其他主体造成危害的信息交流。请注意,所有通过Booking.com交流工具发送或接收的消息都将由Booking.com接收与保存。


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